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We have the answers to all your questions - and some you'd never think to ask.
Simply choose a topic below to read through a list of questions and answers. If
you have a question of your own, that we haven't answered here, feel free to
contact us.

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Q:
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What costs will be involved with establishing a website?
There are four cost elements involved with developing a website and putting it on the Internet.
1. Domain Name Registration (optional).
This is a yearly fee for registering your domain name with iNAC. This
is a nominal fee that ranges from $8.00 to $15.00 per year and need
only be paid if you wish a unique domain name. i.e. www.joesautosupply.com
2. Domain Hosting:
This is the monthly charge for an isp to run your website on their
servers. This fee usually runs between $7..00 to $25.00 per month,
depending on the isp you select.
3. Website Development, Design and Start-Up Costs: This refers to paying a
website design firm to create the site and place the site in search engine
registrations worldwide. Your website's final costs vary and are proportional to
site size and capabilities. Contact us for a free price quote
4. Periodic Editing, Updates and Additions:
This is proportional to amount of monthly work required.
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If I buy a website from you do I own it? Will I get to keep it if I decide to hire somebody else down the road?
Yes, once the website is complete you "own" it and you are free to have
anyone you want work on your website.
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Do I need to come to your office to get my web site set up?
No. We can design a website for you no matter what part of the world
you live in. There are several ways you can send us your information.
If you already have digitized photos and text files, i.e.. Word
documents and gif and or jpg images, you can email them to us. If not,
you can mail or FedEx us the information that you want on your website.
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Are there advantages to buying a web package as opposed to paying you by the hour?
Our web packaging prices are designed to deliver the maximum content for the dollar.
The hourly fee is mainly for specialized task that fall outside the
realm of normal
web site development, such as scripting for a password protected members area.
A major advantage of the web packages is that you know, in advance what your web
site will cost.
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I am on very tight budget. Are there ways to save on a new web site design?
Yes. There are several things you can do to keep your development cost down.
1. You probably have a web site that you have seen that you liked. By
letting us know the web address we will have a general idea of what you
are expecting the finished product to look like. This will eliminate
time wasted on "false" starts.
2. No ones knows your product better then you. Save money by writing
the text content of your pages.
3. A large expense in web site development is the locating and/or
creating the page graphics. By supplying your own graphics whenever
possible you eliminate this cost.
4. Do not buy a larger package then you need. All of our sites are
designed so that they may be expanded in the future.
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How do I know I will like the website you design for me?
Before beginning work on your site we will discuss your likes, dislikes,
preferences and expected goals. Once we have this we will design one or
more graphical models for your review. We will not start work on
the web site until you are satisfied with the working model.
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How much must I participate in putting my new web site on the Internet?
As much or as little as you desire. Novac Software can do it all for
you. From obtaining your domain name, selecting a hosting service,
building your website to web mastering your after it is on the Internet.
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How long does it take to get a web site on the World Wide Web?
We can obtain a domain name, retain a hosting service, create a "starter"
site and have it posted to the Internet in less then an hour.
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You seemed geared for building large corporate sites. Do you build personal sites too?
Of course! Our competitive and flexible pricing makes professional
website design affordable for individuals and organizations. We can
build a website for you, your club, a family reunion, wedding, or other
special event, a tribute to a special person — the possibilities are
endless. Simply tell us what you have in mind.
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I have a friend that has web building software. He will build my web site for $10.00 an hour. Why should we use you instead?
A major reason is that we have spent decades learning our trade and can
do in a an hour what it would take an unskilled or semi-skilled person
days to accomplish.
The number 1 reason is that our web design staff is headed by team
leaders with degrees not only in web design but also commercial art,
advertising, and sociology - all key factors in insuring that your web
venture does not become another "dot com" failure. Novac Software does
more then just build you a web site. We also create a public image and make
a sales presentation that earns you dollars.
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Web Site Rebuilds/Updates
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I have a web site but it is outdated. Can you rebuild an existing web site?
Yes. We can usually redesign an existing site more quickly, and for less
money, than building one from scratch. Send us your existing site's URL
(web address) and a general idea of what you'd like to do, and we'll be
glad to give you an estimate.
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Is rebuilding a web site as expensive as building a new site?
No. usually many of the key components are already in place and the
existing graphics and content need only be updated. Send us your
existing site's URL (web address) and a general idea of what you'd like
to do, and we'll be glad to give you an estimate.
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My web site needs to be rebuilt. How much much "down time" will be involved?
None. We can build and test your new site on our server and once all is
in place we can upload it to your server, either in stages or in a single
upload.
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I have a web site that needs a new component added to it. Can that be done?
Absolutely. We can add a shopping cart program, news letter, members area or
any number of new features to an existing web site. In all but a few
cases the new features can be designed to have the look, feel, and style
as the existing site.
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Q:
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I need a software program that I can not find. Can you build it for me?
Yes. If it is a task that can be performed by a computer then we can
design and implement a software package to accomplish it.
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What languages do you program in?
Over the last 30 years we have become proficient in all common computer
languages, including Assembler, UNIX, FORTRAN, COBOL, BASIC, Pascal, C,
C++, QBasic, and Visual Basic, to name but a few.
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If we retain you to build a custom software package, do we own it?
Yes. Once the project is completed to your satisfaction, we will turn
over all notes, source code and documentation.
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Do you support the custom software you build?
Absolutely. Customer service does not end with the completion of the source code.
Upon completion of the application we can install the software and even
aid you in training your personal in its operation. Additionally we can
provide application documentation in the form of application manuals and
built in ‘Help Files’.
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In order to build a custom package for us you will be viewing a great deal of
privileged information. Is this safe?
Whenever necessary, Novac Software will guarantee confidentiality by
signing nondisclosure, confidential nature of business and
non-competition agreements.
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Is it expensive to have a custom software package built?
In a word, yes. Custom software has a great number of advantages but
even a simple program can run several thousands of dollars.
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Why should I go to the expense of having a custom software package built?
It is case of doing the math.
Example:
You have a $5,000 software package built.
Your business employees 15 people with an average pay scale of $12.00 per hour.
If the software package saves each person 1 hour of work each day it
will pay for itself in the first moth.
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We have custom software but do not have the source code. Can you update it?
Yes. With the proper tools, any software can be decompiled into its original
source code. Once decompiled it can then be modified.
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I have several Microsoft programs that I would like modified. Can you modify it?
No. It is illegal to reverse engineer proprietary software.
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I want to replace our software. Will I lose the data stored in my old database?
No. This is a simple matter of converting your old data bases to the new format.
Portage of data is a specialty of Novac Software.
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We had a software program built for us but it only runs on Apple. Can it be made to run on windows?
Yes. We can recompile the source using the latest 32-bit software design
tools. Your application can then run on a variety of Microsoft Windows and
NT platforms.
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Q:
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Who qualifies for your discounted contractor rates?
Any person or entity that, as a matter of course, is retained to perform services
for a consumer, client or customer.
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Q:
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Why do you not give discounted contractor rates to everyone?
Three main reasons.
1. Usually a contractor supplies us with large volumes of business.
2. Project development goes faster and smoother when we are interacting
with a contractor.
3. When we deal with contractors we circumnavigate many expenses
associated with doing business with the general public, such as retail
business offices, advertising, and sales personal.
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I own a small computer repair service. Can I subcontract you for software and web design jobs?
Absolutely. Outsourcing software programming and web design to us is an
excellent way to increase your revenues without adding additional staff.
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We need outside help but do not want our client to know. Can this be done?
Yes. Your client need not even know that we exist. As far as they know we
are just another member of your staff.
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Q:
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If we subcontract you, what is to keep you from stealing our client away from us?
Several things.
Firstly, by dealing with you in a fair and honest manner will earn far
more money in a long term relationship then we could ever make by
pirating a single client.
Secondly, we can supply a non-competition agreement that protects your
relationship with your client.
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Q:
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I have an idea for a software program but have no idea where to start. Can you help?
Yes. We have vast experience in taking a concept all the way from
inception to the retail market shelves.
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Q:
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What is your fee structure for developers?
This is totally dependent on the complexity of the project and the intensity
of our involvement. Give us a call to discuss what you require an receive a
free, no obligation quote.
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Q:
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I have heard that you will "partner" with new software developers. What does this mean?
Often a software developer will have a viable idea but does not have, or wish to risk,
the capitol that is required to fully develop the project.
In some cases Novac Software may offer to contribute its services,
expertise and capitol in return for a percentage of ownership in the
finished product.
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